Accessorial
(Additional) Services - services such as packing, unpacking, or shuttle
service that you request to be performed (or are necessary because of landlord
requirements or other special circumstances). Charges for these services are in
addition to the transportation charges.
Advanced Charges - charges
for services not performed by the mover but instead by a professional,
craftsman or other third party at your request. The charges for these services are
paid for by the mover and added to your bill of lading charges.
Bill of Lading - the
receipt for your goods and the contract for their transportation. It is your
responsibility to understand the bill of lading before you sign it. If you do
not agree with something on the bill of lading, do not sign it until you are
satisfied that it is correct. The bill of lading is an important
document. Don't lose or misplace your copy.
Binding/Non-Binding
Estimate - a binding estimate is an agreement made in advance with
the mover that guarantees the total cost of the move based on the quantities
and services shown on the estimate. A non-binding estimate is the carrier's
approximation of the cost based on the estimated weight of the shipment and the
accessorial services requested. A non-binding estimate is not binding on the
carrier and the final charges will be based on the actual weight and tariff
provisions in effect.
Guaranteed Pickup and
Delivery Service - an additional level of service whereby dates of
service are guaranteed, with the mover providing reimbursement for delays. This
premium service is often subject to minimum weight requirements.
High Value Article - items
included in a shipment that are valued at more than $100 per pound. These items
should be disclosed to the mover to ensure that they are protected accordingly.
Inventory - the
detailed descriptive list of your household goods showing the number and
condition of each item.
Transportation Charges - charges
for the vehicle transportation portion of your move. These charges apply in
addition to the additional service charges.
Order for Service - the
document authorizing the mover to transport your household goods.
Pickup and Delivery
Charges - separate transportation charges applicable for
transporting your shipment between the warehouse and your residence.
Shuttle Service - use of
a smaller vehicle to provide service to residences that are not accessible to
the mover's normal line haul equipment (large moving vans).
Storage-In-Transit
(SIT) - temporary warehouse storage of your shipment pending
further transportation; for example, if your new home isn't quite ready to
occupy. Added charges for SIT service and final delivery charges from the
warehouse will apply.
Valuation - the degree of "worth" of the shipment. The valuation charge that you are assessed compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges.